Delivery of products:
TECNYLAB promises to deliver the goods in perfect condition to the delivery address you indicate in the order form.
You can request delivery of the articles, at a different address and a different natural person who signs the request, provided that the delivery address is located in Peninsular Spain, the Balearic Islands and mainland Portugal.
They no orders will be delivered to PO boxes. In order to optimize the delivery, thank you to you to indicate a direction in which the order can be delivered within the normal working hours.
TECNYLAB you ship by courier (usually Nacex). We also use Mail to ship low amount or abroad.
TECNYLAB available to the client all the information about your shipment, ie tracking number if applicable agency for which he will get the same and telephone number of messaging, so that you can contact them and always know where your shipment.
The delivery of goods will take place at the address designated by you. In the absence of the recipient at the time of delivery, it will leave a receipt indicating how to proceed to arrange a new delivery.
TECNYLAB reserves the right to change the shipping company and why this is done, regardless of the discussion in these pages, provided that any way be detrimental to the client.
Freight derivatives of shipments of goods purchased will be reflected in the final time of purchase and will depend on the chosen mode, or normal and emergency duty. These conditions may be modified.
For the purposes of these Conditions, it is understood that there has been "surrender" or the / the product / s have been "delivered / s" at the time of signing the receipt thereof at the agreed delivery address.
Delivery time for products in stock:
Material in stock in our warehouse: delivery within 3-4 days. Material do not have in stock to be confirmed at the time of order.
Confirm delivery for non-existent materials in stock.
Understand these delivery on weekdays (Monday to Friday) and for orders placed on www.tecnylab.es before 17 hours.
These deadlines are average, and therefore an estimate. Therefore, it may vary for logistical reasons or force majeure. If for some reason we can not meet with the expected delivery date, we will inform you of this fact and give you the option to proceed with the purchase establishing a new deentrega date or cancel the order with full refund of the price paid. Please note however that we do not deliver on Saturdays or Sundays.
We reserve the right to withdraw any products from our website at any time and / or remove or modify any material or content. Although we will try to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after having sent the Order Confirmation, and we reserve the right to do so at any time, at our sole discretion.
We will not be liable to you or to any third party for the withdrawal of any product from our website "www.tecnylab.es", regardless of whether the product has been sold or not, removing or modifying any material or content website or for refusing to process an order after we sent you the order Confirmation.
PRICES OF SHIPMENTS TO 2KGR.
Portes Canary Islands, Ceuta, Melilla: 18 € VAT INCLUDED
Portes Baleares 15 € VAT INCLUDED
Portes Penisula Iberica: 7 € VAT INCLUDED
Portes Valencia Capital 5 € VAT INCLUDED
Portes pick by the Shop: 0 €
paid by COD orders: Portes Shipping + € 5.99 VAT INCLUDED
The price of the products will be listed on the website. The price must be fully paid upon purchase.
TECNYLAB reserves the right to modify at any time the selling prices listed in www.tecnylab.es, but items will be billed based on rates in effect at the time the order is registered subject to availability That date.
Returns in exercise of the right to cancel the purchase All products purchased from "www.tecnylab.es" may be returned and refunded, provided you inform us of your intention to return the / the product / s purchased / s within more than 15 business days from the date of delivery and that the other conditions set forth in this paragraph are fulfilled.
TECNYLAB only accept returns that meet the following requirements:
1. Product must be in the same condition it was delivered and must retain their original packaging and labeling.
2. The shipment must be made using the same protective cardboard box that has been received to protect the product. In the event that it can not be done with the housing with which it was delivered, the CUSTOMER
please return it in a protective case in order that the product reaches the store TECNYLAB with the maximum possible guarantees.
3. It should be included in the package to return the delivery note, which also returned products are marked. You can contact us at tel: 961 366 795 or firstname.lastname@example.org
After reviewing the article will let you know if you are entitled to a refund of amounts paid by the / items purchased / s. ONLY the amount of / Articles / s, never that of the shipping, refund and gift wrapping is returned.
The refund will be made as soon as possible and in any event within 15 days from the date you notified us of its intention to withdraw. The refund will be made on the same credit card that was used to pay for the purchase, if purchases Servired Secure Virtual POS or by bank transfer, cash on delivery for orders to an account where the holder thereof is the person who placed the order, the information must be sent by the customer via email. You assume the cost and risk of returning the products, as indicated above. There shall be no exchange or return products that are not in the same condition as when received, or which have been used beyond simply opening the product or those personalized items.
This provision shall not affect the rights granted to consumers by law.
Returns of defective products. In cases where you consider that at the time of delivery the product does not meet the terms of the contract, you should contact us immediately via our contact form email@example.com, facilitating data product and its damage, in some cases ask send us photo of the damage. Upon receipt of the notification TECNYLAB, we will contact you to inform you on how to proceed, and that courier agency must, as a general rule these are the steps: You must return the product to the address indicated on the invoice you will receive by mail, providing us the following information:
1. Personal Data
2. Your e-mail
3. Order Number
4. Reason for return
5. Date of receipt of order
6. Date Due
Please return the item using their original boxes, instructions, documentation and packaging that may accompany the mismo.Una Upon receipt of the returned merchandise, we will carefully examine the returned product and send you an e-mail within where appropriate reasonable refund or replacement thereof (if any). The refund or replacement item will be made as soon as possible and in any event within 30 days of the date on which we send you an email confirming that comes the return or replacement of nonconforming item. If that can not be replaced or products, the amounts paid for products that are returned because of some defect or defect, where one exists, will be refunded in full, including delivery costs incurred to deliver the item and the costs you incurred to return it to us. Partial returns and cancellations will result in partial refunds of the total amount paid for the entire order. Transport costs, redemption and gift packaging will not be returned if the return is set. The refund will be made on the same credit card that was used to pay for the purchase or bank transfer for orders paid through reimbursement. If you have any questions, please contact us through our firstname.lastname@example.org or mail by calling 961 366 795.
This excludes the rights recognized by law