Terms and Conditions


The General Conditions of Use, Conditions and Privacy Policy govern your use of the website, "www.tecnylab.es" which TECNYLAB, C. B. it owns.

TECNYLAB, C. B., is a real Spanish community residing in Street Islas Canarias, 49 and CIF E-97585970.

Article 1. Purpose

These Terms set out the rights and obligations of all users TECNYLAB in connection with the products and services we offer through our website "www.tecnylab.es"

These conditions are important both for you and for us since they are designed to create a legally binding agreement between us, protecting your rights as a customer and our rights as a company.

We ask you to carefully read these Terms and our Privacy Policy before confirming your payment for the order.

By using the website "www.tecnylab.es" or place an order through it, you are aware to be bound by these Terms and our Privacy Policy, so, if you do not agree with all Terms and the Privacy Statement, should not make any order.

These conditions could be modified, so you should read them before placing an order.

Article 2. Order

Just because you make an order "www.tecnylab.es' implies the full acceptance of prices, the description of the products for sale and general conditions of sale, which will be the only applicable to the contract thus concluded.

You agree to only use the website www.tecnylab.es to make legitimate inquiries or orders. You are also required to give us a certain way and correct your e-mail address, mailing address and / or other contact details and aware that we may use this information to contact you if necessary (see our Privacy Policy -

ARTICLE 12). If you do not provide all the information you need, we can not complete your order.

By placing an order through "www.tecnylab.es" You guarantee that is fully authorized to use the payment card, if you choose this method of payment. Only people with the necessary legal capacity to sign contracts for the types of goods and services offered on this website may place orders "www.tecnylab.es"

To order, you must follow the procedure of online purchase to payment.

After this, you receive an email acknowledging receipt of your order (the "Order Confirmation"). Note that this does not mean that your order has been accepted, since it is an offer that you made to us to buy one or more products. All orders are subject to acceptance by us and we will confirm such acceptance by sending an e-mail that confirms that the product or products are being shipped (the Order Confirmation).

The contract for the purchase of a / these product / s between us (Contract) will only be formed when we send you the Order Confirmation.

They are under contract only those products listed in the Order Confirmation. We are not obliged to supply any other products that may have been ordered until we confirm sending them in a separate Order Confirmation.

Article 3. Availability

Service Availability: The items offered through this website are only available in Peninsular Spain, the Balearic Islands and mainland Portugal.

Product Availability: TECNYLAB will do their best to please all customers in demand for products. But all orders for products are subject to the availability of data and, in this sense, if difficulties occur in their supply, or if no longer in stock, we reserve the right to give information about substitutes equal or superior quality and which you can order value. If you do not wish to order such substitute products we will reimburse any monies that you might have paid.

Article 4. Delivery

Delivery of products:

TECNYLAB promises to deliver the goods in perfect condition to the delivery address you indicate in the order form.

You can request delivery of the articles, at a different address and a different natural person who signs the request, provided that the delivery address is located in Peninsular Spain, the Balearic Islands and mainland Portugal.

They no orders will be delivered to PO boxes. In order to optimize the delivery, thank you to you to indicate a direction in which the order can be delivered within the normal working hours.

TECNYLAB you ship by courier (usually Nacex). We also use Mail to ship low amount or abroad.

TECNYLAB available to the client all the information about your shipment, ie tracking number if applicable agency for which he will get the same and telephone number of messaging, so that you can contact them and always know where your shipment.

The delivery of goods will take place at the address designated by you. In the absence of the recipient at the time of delivery, it will leave a receipt indicating how to proceed to arrange a new delivery.

TECNYLAB reserves the right to change the shipping company and why this is done, regardless of the discussion in these pages, provided that any way be detrimental to the client.

Freight derivatives of shipments of goods purchased will be reflected in the final time of purchase and will depend on the chosen mode, or normal and emergency duty. These conditions may be modified.

For the purposes of these Conditions, it is understood that there has been "surrender" or the / the product / s have been "delivered / s" at the time of signing the receipt thereof at the agreed delivery address.

Delivery time for products in stock:

Material in stock in our warehouse: delivery within 3-4 days. Material do not have in stock to be confirmed at the time of order.

Confirm delivery for non-existent materials in stock.

Understand these delivery on weekdays (Monday to Friday) and for orders placed on www.tecnylab.es before 17 hours.

These deadlines are average, and therefore an estimate. Therefore, it may vary for logistical reasons or force majeure. If for some reason we can not meet with the expected delivery date, we will inform you of this fact and give you the option to proceed with the purchase establishing a new deentrega date or cancel the order with full refund of the price paid. Please note however that we do not deliver on Saturdays or Sundays.


We reserve the right to withdraw any products from our website at any time and / or remove or modify any material or content. Although we will try to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after having sent the Order Confirmation, and we reserve the right to do so at any time, at our sole discretion.

We will not be liable to you or to any third party for the withdrawal of any product from our website "www.tecnylab.es", regardless of whether the product has been sold or not, removing or modifying any material or content website or for refusing to process an order after we sent you the order Confirmation.

Article 5. Prices

Prices on the website "www.tecnylab.es" include 21% VAT, postage due or will be free of charge the customer can select in the store to pickup our offices .:


Shipment Canary Islands, Ceuta, Melilla: 14 € VAT INCLUDED

Shipment Baleares 12 € VAT INCLUDED

Shipment Penisula Iberica: 6 € VAT INCLUDED

Shipment Valencia Capital 5 € VAT INCLUDED

Shipment pick by the Shop: 0 €

paid by COD orders: Portes Shipping + € 5.99 VAT INCLUDED

The price of the products will be listed on the website. The price must be fully paid upon purchase.

TECNYLAB reserves the right to modify at any time the selling prices listed in www.tecnylab.es, but items will be billed based on rates in effect at the time the order is registered subject to availability That date.

Article 6. Payment

Payment orders may be made using the following methods:

Paypal, Payment Income Account or transfer, Visa Payment Servired Secure Virtual POS., Payment REFUND.

All our products from our shop "www.tecnylab.es" which is the exclusive payment method Servired Secure Virtual POS or deposit account or bank transfer.

For some customers we can modify the chosen payment method to cash on delivery, when we recorded in its history who placed orders on delivery and they have not been collected by justifiable reasons, generating TECNYLAB costs that then have not been paid by the customer. If the customer is not satisfied with the new form of payment, for that reason may not initiate actions against TECNYLAB.

TECNYLAB reserves the right to change the terms of payment, being able to create new, or delete any of the existing ones, without the user / client "www.tecnylab.es" can make claims for this reason. However, if the change in the method of payment would affect an order already made, from "www.tecnylab.es" We will contact the customer to inform him of the change, giving you the option to cancel the order if it deems fit.

Servired payment Secure Virtual POS:

The charge is done online, ie in real time, through the payment gateway of the financial institution (La Caixa Servired Secured) and after verification that the data are correct.

In order to provide maximum security to the payment system "www.tecnylab.es" used insurance systems leading financial institutions in electronic commerce payment.

In this way, confidential data are transmitted directly and encrypted (SSL) to the financial institution. SSL encryption system we use confers safety to data transmission through the network. Your data have absolute confidentiality and protection.

Data on credit cards are not recorded in any basis of our data. They are only used at the POS (Point of Sale) virtual of our financial institution, through their secure payment gateway.

Credit cards are subject to validation checks and authorization by the issuer of the same, but if the issuer fails to authorize payment, we are not responsible for any delay or non-delivery and not able to form a Contract with you.

TECNYLAB reserves the right to verify the personal data supplied by the customer and take action as appropriate (including cancellation of the order) so that the purchased goods are delivered in accordance with the information contained in the order.

Cash on delivery:

The customer will make the payment once the product is delivered to the requested shipping address, this method will have an additional cost of 5.99 €, although some products are assigned a higher cost reimbursement, this will always be reflected in the process purchase.

The customer who makes a purchase using this mode, except cancellation of the call through the telephone 961 366 795 or email info@tecnylab.es prior to mail sent by www.tecnylab.es reporting that since the order has been sent, you will be obliged to pay the same, considering fraud rejection of the package.

Article 7 Breaks

In Tecnylab we check that all the goods are in perfect condition prior to shipment, "because we take care of the breakage caused during transport."
When you receive the goods are broken or damaged material must make a claim directly to Tecnylab within 24 hours of receipt of the goods. We recommend you do it for info@tecnylab.es writing. After that time 24 hours we do not take the breaks.

Article 8. Return Policy

Returns in exercise of the right to cancel the purchase All products purchased from "www.tecnylab.es" may be returned and refunded, provided you inform us of your intention to return the / the product / s purchased / s within more than 14 business days from the date of delivery and that the other conditions set forth in this paragraph are fulfilled.

TECNYLAB only accept returns that meet the following requirements:

1. Product must be in the same condition it was delivered and must retain their original packaging and labeling.

2. The shipment must be made using the same protective cardboard box that has been received to protect the product. In the event that it can not be done with the housing with which it was delivered, the CUSTOMER

please return it in a protective case in order that the product reaches the store TECNYLAB with the maximum possible guarantees.

3. It should be included in the package to return the delivery note, which also returned products are marked. You can contact us at tel: 961 366 795 or info@tecnylab.es

After reviewing the article will let you know if you are entitled to a refund of amounts paid by the / items purchased / s. ONLY the amount of / Articles / s, never that of the shipping, refund and gift wrapping is returned.

The refund will be made as soon as possible and in any event within 14 days from the date you notified us of its intention to withdraw. The refund will be made on the same credit card that was used to pay for the purchase, if purchases Servired Secure Virtual POS or by bank transfer, cash on delivery for orders to an account where the holder thereof is the person who placed the order, the information must be sent by the customer via email. You assume the cost and risk of returning the products, as indicated above. There shall be no exchange or return products that are not in the same condition as when received, or which have been used beyond simply opening the product or those personalized items.

This provision shall not affect the rights granted to consumers by law.

Returns of defective products. In cases where you consider that at the time of delivery the product does not meet the terms of the contract, you should contact us immediately via our contact form info@tecnylab.es, facilitating data product and its damage, in some cases ask send us photo of the damage. Upon receipt of the notification TECNYLAB, we will contact you to inform you on how to proceed, and that courier agency must, as a general rule these are the steps: You must return the product to the address indicated on the invoice you will receive by mail, providing us the following information:

1. Personal Data

2. Your e-mail

3. Order Number

4. Reason for return

5. Date of receipt of order

6. Date Due

Please return the item using their original boxes, instructions, documentation and packaging that may accompany the mismo.Una Upon receipt of the returned merchandise, we will carefully examine the returned product and send you an e-mail within where appropriate reasonable refund or replacement thereof (if any). The refund or replacement item will be made as soon as possible and in any event within 30 days of the date on which we send you an email confirming that comes the return or replacement of nonconforming item. If that can not be replaced or products, the amounts paid for products that are returned because of some defect or defect, where one exists, will be refunded in full, including delivery costs incurred to deliver the item and the costs you incurred to return it to us. Partial returns and cancellations will result in partial refunds of the total amount paid for the entire order. Transport costs, redemption and gift packaging will not be returned if the return is set. The refund will be made on the same credit card that was used to pay for the purchase or bank transfer for orders paid through reimbursement. If you have any questions, please contact us through our info@tecnylab.es or mail by calling 961 366 795.

This excludes the rights recognized by law.

Article 9. Warranty for products purchased

In accordance with Royal Spanish Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users, TECNYLAB responds faults that become apparent within 14 days glass, porcelain from delivery and 2 years for measuring equipment. In the case of lack of conformity, it must inform us within 14 days after he has knowledge of it by sending an email to info@tecnylab.es data indicating the number of the purchase invoice and the detected anomaly. In the case of manufacturing defect, TECNYLAB will be responsible for return costs just in spain as well as expenses related to labor and materials. The item to be returned must be properly packaged for return. The packaging must be in perfect condition and keep all accessories and instructions of origin to be returned. The instructions for proper use and installation of the product and the warranty documentation included by the manufacturer are essential reading by the buyer. The warranty will be effective if defects or damage caused by external factors, accidents, especially electrical accidents, wear, installation and use not in accordance with the manufacturer's instructions. 

Also excluded from the warranty modified or repaired by the customer or any other person authorized by the supplier products.

For any question or inquiry, please contact the customer service by e-mail or phone info@tecnylab.es in the 961,366,795

Article 10. Responsibility and liability

The reproduced photographs and texts presenting the products offered are for informational purposes.

Responsibility for TECNYLAB in connection with any product purchased in "www.tecnylab.es" is strictly limited, in any case, the purchase price of the product and will not be compromised for simple errors or omissions that could occur when they have taken all necessary precautions in the product presentation. TECNYLAB can not be held liable for damages, whatever their nature, both material and immaterial or body, which could result from a malfunction or improper use of products marketed. The same applies to possible modifications made to the products by suppliers.

TECNYLAB can not be held responsible for customer or third party for any indirect, losses deexplotación or profit occurred in the middle to go though such damage, loss or injury had been expected by TECNYLAB or if the event would have been brought to their attention. Subject to the provisions of the preceding paragraphs, the responsibility for TECNYLAB under these terms will not exceed an amount equal to amounts paid after the transaction is in the origin of such liability, whatever the cause or form of the action in question.

TECNYLAB can not be held liable for breach of contract concluded in case of shortage of stock or unavailability of the product, due to force majeure, business disruption or total or partial strike in particular postal services and means transportation or communications, flood or fire. The provisions of this clause will not affect your statutory rights as a consumer, nor your right to withdraw the contract. In case of dispute, the customer will be directed, first, to TECNYLAB to reach an amicable settlement. These general conditions are ruled by the Spanish Law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of the consumer.

Article 11 - Ownership of content on the website www.tecnylab.es

The elements of this web are designed with the purpose of offering the sale of some products identified by TECNYLAB. All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the website are the exclusive property of TECNYLAB, or transferred under license by Brand provider.

customers and users that TECNYLAB rights on the content, design and source code of this website are protected by Spanish and international legislation on intellectual and industrial property are warned. The TECNYLAB mark is registered since its publication in the B.O.P.I. from 31/07/2005. Furthermore, without prejudice to the foregoing, the content of this website is also considered computer program, and thus also is applicable throughout the Spanish and European Community legislation in force on the subject.

Total or partial reproduction of this web, even through a hyperlink, or any of its contents, without the express written consent of TECNYLAB is expressly prohibited. The copying, reproduction, adaptation, modification, distribution, marketing, public communication and / or any other action that involves a breach of the Spanish legislation and / or hospitalizations on intellectual property and / or industrial also is strictly prohibited and the use of web content except with the prior express written permission. TECNYLAB reports that no license or authorization whatsoever on the rights of intellectual and / or industrial or any other right or property related, directly or indirectly, the content included in your web www.tecnylab.es

Article 12. Written communications and notifications

Applicable laws require that some of the information or communications we send will be in writing. By using the web www.tecnylab.es site, you agree that most of us are electronic communications. We will deal with you by email. In all communications, and in formulating the contract will use the official language of Spanish, the Castilian. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we send you electronically comply with legal requirements to be written. This condition does not affect your statutory rights.

Notifications that you send us should be given through our contact form. under the foregoing provisions and unless otherwise provided with, we may give notice to either e-mail or to the postal address provided by you when placing an order. It is understood that the notifications have been received and have been successfully made in the moment they are posted on our website, 24 hours after an email, you have been sent to three days after the date of posting of any letter. To prove that the notification has been made, it is sufficient to prove, in the case of a letter, which had the right direction, it was properly sealed and was duly given at the post office or in a mailbox, in the case of an email , that it was sent to the email address specified by the receiver.

Article 13. Privacy Policy

For the purposes of the provisions of Law 15/1999, of December 13, Protection of Personal Data, TECNYLAB informs you of the existence of a file of personal data created by and under the responsibility of TECNYLAB with data from "www.tecnylab.es" said webspace being enrolled in the National data Protection Agency. The purpose of this file is to forward the request to the person and correct address, responding to requests to raise us, send all necessary information about their purchases and provide information about products www.tecnylab.es well as promotional activities email or any other means of electronic communication (such as SMS). In compliance with the provisions of Law 15/1999, Protection of Personal Data at any time, you have the right to access, rectification, cancellation and opposition to all personal data contained in the various registration forms. To exercise this right you must send email to info@tecnylab.es or by mail to TECNYLAB, Street Islas Canarias, 49, 46023 Valencia, indicating your name, surname (s) and user email, enclosing a photocopy of your ID. TECNYLAB undertakes to keep the strictest confidence over the information that is provided and use it only for the purposes indicated. Under the current legislation on data protection, TECNYLAB undertakes to take appropriate security levels to data provided by its clients and also installed all means and measures at its disposal to prevent the loss, misuse alteration, unauthorized access and removal thereof.

Under the provisions of Law 15/1999, Protection of Personal Data, we inform you that the fulfillment of any form on the Website www.tecnylab.es or sending an email to any of our mailboxes implies acceptance of this privacy policy, as well as authorization to TECNYLAB to treat the personal information you provide. By simply visiting the website, users do not provide any personal information or is obligated to provide. Clients and users agree to browse the website and use the content correctly, not making any fraudulent action on it. To use our website is necessary to use cookies. Cookies are used in order to identify your shopping cart and identify unequivocally. If you wish, you can set your browser to be warned when receiving cookies and to prevent the installation of cookies on your hard drive. Please consult the instructions and manuals of your browser for more information. Each time you use our website "www.tecnylab.es" will be under the application of the Privacy Policy in effect at all times should review this text to make sure you are happy with it. TECNYLAB presumes that the data have been entered by their owner or person authorized by him, and that they are correct and accurate. It is up to you to update their own data. Therefore, you are responsible for the accuracy of the data and TECNYLAB not responsible for the inaccuracy of personal data of its customers. TECNYLAB is attached to Trust Online, a system for resolving any disputes that may occur between consumers and businesses in the field of Electronic Commerce and Interactive Advertising. Article 13. Applicable law and jurisdicciónEstas Terms are governed by the law 14. española.Artículo feedback

Your comments and suggestions will be welcomed. Please send all feedback and suggestions through our mail info@tecnylab.es